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Poor Quality

First, I order 4 copies of a photo book. They arrived with warped covers and very low quality paper that looked 'wavey'. Blurb wouldn't give a refund - They did give me a credit. I used the credit to buy (2) 16x20 metal prints. They arrived in physically good shape, but the poorest print quality I have ever seen. The colors looks faded, and the prints are overall dark. I am a professional photographer and print my work regularly with multiple labs - I couldn't believe how low quality these were. I wrote Blurb again to resolve this, and they have put me through a long process of emails and still havn't resolved the issue. It has been 10 days since I last heard from anyone. This whole process has taken over a month. Easily the worst experience I have ever had printing my work. Would not recommend. Just not worth the trouble, and you will very likely get something you are disappointing with + they don't take responsibility for issues with their product.
nallstudios

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Hi,

I can see that you have already opened a ticket with your Customer service Team and that are being helped by one of our Customer Support agents. If you have any further questions, please feel free to update your support request.

Mutuala M.
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