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Clients complaining

So most of the times when someone is trying to order all issues of the magazine at the same time , I get an email telling me that they have to pay for item shipping. And most of the times , the shipping cost more than the product, Any way to resolve this ?
Void Magazine

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Hi, 

I can see that you have already opened a ticket with your Customer service Team. Someone from that team can assist you further.

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