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Can't cancel order

Hi, I've ordered my book and noticed that there is an error. I've tried to cancel via the My order's page after clicking the order number, but there is no option to cancel. My order is still in NEW ORDER status rather than pending. What to do?
rogklee

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Hi, 

I was able to locate your support request and see that you were helped by our Customer Support team. If you have any further questions, please feel free to update your support request.

Mutuala M.
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