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[Urgent] Need assistance with my support ticket

Hi, I have created a support ticket for my case but haven't got any responses yet. This is an urgent case because we have just launched our printing books service and chosen Blurb for our business. I just want everything to run smoothly so my customers get the books on time. I will appreciate a lot if anyone can response to my support ticket as soon as possible. Regards, Khoa
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Hi, 

I apologise for the delay in getting back to you. We are currently experiencing a high volume of tickets and our responses are a little delayed. 

I was able to locate your support request and see that you were helped by our Customer Support team. If you have any further questions, please feel free to update your support request. 

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