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Photo Orientation Changed in Download

I have used Blurb many times and never had this problem. During the download of photos from my computer to Blurb all of my vertical oriented pictures are turned sideways and are horizontal in the Blurb application. I am using the same computer and files as before. How can I get them to download correctly? Thanks.

Jean Lynady

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I am having the same problem, all of a sudden !! Is Blurb not responding or do we have to ask via their Customer Support ???

Christine Frost 0 voti
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Blurb said it was my files and I am certain it is not. I had to reorient all of them in Blurb. This is something with Blurb bit they are not recognizing it.

Jean Lynady 0 voti
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I emailed direct to Customer Service and they advised a new 'update' had occurred on 24 Jan 2016. I thought I had the updated version but I went through the upgrade process and it seems to have solved the problem. Maybe this will help others.

Christine Frost 0 voti
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I've got the same problem, too. I've upgraded to what I'm told is the latest version, but the same problem persists - you get portrait-orientated images from the computer which become horizontal in the image store for the book. Worse, they remain horizontal when added to the book. I'll reboot the computer to see if that makes any difference, but I'm not holding out too much hope.

Ian Davies 0 voti
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