I have a similar problem. Previously I have used Booksmart very successfully and this my first book using Bookwright. I suspect there is a memory issue but not sure how to get round it
Bookwright crashes everytime I open my book
I've been working away designing a trade book in bookwright, photographs and text on 17 of the 24 pages, and now whenever I try to open it it shows it has fully loaded and then bookwright crashes/closes as soon as I try to click on anything!
I have tried deleting and reinstalling the software with the same result. Any suggestions to fix this extremely frustrating software issue?
Accedi per aggiungere un commento.
Same here. Bookwright is crashing and can't seem to render a PDF. I was able to get one at the beginning of August, but nothing since then, when they did something to the software.
BookWright keeps crashing every time I open my photo book project. I am almost complete my 160 page Wedding Album. Can this program be fixed? Is there any way I can transfer this project to another program without loosing all the work I put into this already?
After I have worked on my book and saved it, the next time I open the software and open my book I get a popup saying my book crashed when working on it and that I can open the last saved version. I can then continue working on it. I have contacted customer support who gave me the ticket number: #600335 and have also now elevated my problem to a technical adviser. This has put me well behind schedule now as I had hoped to complete my book in 4 weeks for publishing to Amazon UK. I do hope they get this sorted soon for everyone's sake. I have 16 gig of ram, 1TB hard drive, and a 6 core processor. So this should be more than enough for this software surely.
Same here. I worked on a photo book for over a year. I uploaded it yesterday to post it on the website. Today I wanted to work on another project I had going in booksmart but now cannot even open the software
What is going on?