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Anyone have Paper Damage problems on new book?

Has anyone had problems with the printing and paper damage? Ordered three books and they all came with damage to the printed images. Each image is from a separate book. These are all images of damage to the paper upon book arrival. Disappointing.


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ERICNAKAMURA

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That's not good!

One of my books came in with margins across the top of the pages. Blurb was very good about sending me a new book.

Write customer support and send the photos. I'm sure they'll help.

Anita Bibeau 0 voti
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They're taking care of it. Sending three new copies. But still, three books, all three damaged doesn't give me any confidence on another try. I'm using Shutterfly instead on my next and I'll report how they fare. 

ERICNAKAMURA 0 voti
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Glad you seem to have resolved your problem.

I've used Shutterfly and while they seem to have done a good job, I found their program not as creative, layout-wise, but that was some time ago and they may have changed. Also, if you like more scrapbook stickers, embelishments, etc., they have them. On the other hand, I've had books reprinted from them for loose pages and damage to covers. So no company I believe has great quality control. To me the important thing is how responsive a company is to its customers. Do they listen, respond quickly and fix problems without any hassle.

Good luck! 

Anita Bibeau 0 voti
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Thanks much for the response. Yet, 3 for 3 books damaged in different places, is a bad sign. 

ERICNAKAMURA 0 voti
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