Hi Bob - We've opened a support ticket so we can better assist you. One of our customer support representatives will reach out to via email shortly.
photos roating when I upload them
I have made many books with Booksmart. But for the first time three of my images, that are upright in my files are rotated left when I upload them. Appears to be a bug in the software.
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I'm having the same issue. Out of 80 pages so far, I would say at least half were rotated upside-down. And a few others were rotated either left or right. All photos uploaded were correct orientation in the original folder, and were dragged and dropped in place without first uploading into BookSmart. I didn't feel like scrolling through 900+ tiny images of vacation photos to create the book. I'm running version 18.104.22.168821.
I have the same problem. ALL photos that are in my files as upright convert to portrait style. Never happened in all my previous books