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Why is not stated anywhere that they might be a delay in production for the holidays?

Why while i was ordering book was not stated anywhere that because of the time of the year they might be delay in the production of the books? i have made commitments with people expecting the book and now i can not fulfill it promptly. Not one time while ordering or since was i told of this delay, only when i called costumer service. And no one seems to be able to tell me when will my books be ready.

Piki Rios Carbonell

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