I just had a Zim Cocker book created and sent to my friends who had to put their beloved cocker of 14 years to sleep. They adored the book and its beautiful photos. However, they had no idea who had sent it or why, because there was no indication on the package, or a gift card enclosure. I was quite unhappy at the time I ordered the book, being told that no enclosure would be provided. It seems to me that most business' acknowledge the giver or have a small gift card option for a message. I strongly urge the company to consider this in the future.
With the tracking device, I knew that the book had arrived. When I didn't hear anything from them (assuming they might have thought it was me because I've been so involved with pets and fostering over the years), I sent them an email with my message of sympathy for their loss of their pet.
This was the only part of the process that I was dissatisfied with, as the creation of the book and sending it out fairly quickly was fine.
I would think that others might be interested in some kind of gift notification message especially if they are creating photo albums for others in the family. Please reconsider this for the future.