I have the same problem. Too bad no one can answer this question.
Retrieve pictures from BookSmart?
This might sound like the weirdest question ever asked about BookSmart, but please hear me out. My external hard drive, storing some of my pictures, crashed this fall, and I'm told I need to pay something equal to USD 1000 to retrieve the information and files on it. I have, however, almost all lost pictures in my BookSmart library. Does anyone know if it's possible to somehow export them back to my computer?
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So do I. Does no one work the help center?
Hi there! Please open a support ticket at the following link so that we can look into it. http://bit.ly/1qYOWly