Recebi hoje pacote via Sedex que exige pagamento para entregar. Como devo proceder?

Em dezembro fiz outra compra e não houve essa cobrança.

Recebi meu livro essa semana e tive que pagar 260 reais! Um absurdo!

Tive também o mesmo desgosto. O custo do imposto ficou em R$ 363,97.

Assim não dá!

 

Acabei tendo que pagar R$ 200 reais de imposto para a Receita em um livro que custou R$ 240,00. Ou era isso ou a minha filha ficaria sem o álbum de 10 anos. 

"Livros" são isentos de impostos de importação. Tudo depende de como o artigo importado é descrito. Se não for "Livro" (ou outra coisa isenta), a coleta de imposto é automática. 

A minha encomenda acaba de voltar... era pra eu ter pago mais RS 300,00 reais. Livros não pagam impostos! Quero uma solução de vocês, já que o preço foi faturado no cartão. Se for assim eu quero desfazer a compra e ter reembolsado o valor.

Atenciosamente

Carmen

 

Me parece que a Receita Federal está considerando a encomenda como um serviço de impressão de fotografias, e não como um livro. Daí o bom senso passa longe e a encomenda é taxada. Absurdo. 

I am being charged R$400 (about $100) for the books I ordered. I only used your site because last time I created and ordered a book I was not charged. The package that arrived, which I did not pay for, is also very, very thin, and I was further reluctant to accept it due to the fact that it does not seem to hold two books w/ 72 pages! Consequently, I am very disappointed with your service and will NEVER again order another book from Blurb. I only used your service because I was lead to believe, due to my previous purchase, that no taxes were applicable, and the fact that you have a .br site is even more misleading towards your clients!

I spent an entire year creating these books, and unfortunately I will never see them physically since I refuse to pay a total of almost R$1000 for books I spent my own time designing. In Brazil, this is the a value higher than minimum wage.

I am being charged R$400 (about $100) for the books I ordered. I only used your site because last time I created and ordered a book I was not charged. The package that arrived, which I did not pay for, is also very, very thin, and I was further reluctant to accept it due to the fact that it does not seem to hold two books w/ 72 pages! Consequently, I am very disappointed with your service and will NEVER again order another book from Blurb. I only used your service because I was lead to believe, due to my previous purchase, that no taxes were applicable, and the fact that you have a .br site is even more misleading towards your clients!

I spent an entire year creating these books, and unfortunately I will never see them physically since I refuse to pay a total of almost R$1000 for books I spent my own time designing. In Brazil, this is the a value higher than minimum wage.