Hi skrump. I'm sorry to hear you've having trouble with BookWright. It looks like you've already contacted support, which is the right path.
Regarding your comment here:
" I noticed that every single thread that mentioned BookWright crashing has been closed by the Moderators. Hmmm. Hiding something Blurb? "
We hate to be the ones to squelch a good conspiracy theory :-) but there's a practical reason we close such threads: any technical issues need to be handled by our customer support team. That ensures that 1) the person experiencing the problem gets prompt and appropriate assistance and 2) Blurb's tech team stays aware of any trending tech issues.
The forums are meant for Blurb authors to exchange ideas with each other (and our forums guidelines reiterate that). Support-related threads are normally commented on by Blurb staff asking the original poster to contact support because of the nature of the problem. That thread is indeed then closed, since such issues can't be resolved in the forums.
We do the same for people with quality control issues, trouble accessing the site, or any other problems that are best handled by our agents rather than other authors.
So no "cover up" here--just us trying to get people the most efficient and fast help possible.