Post

2 followers Follow
Avatar
0

Downloaded Blurb_ID_Plugin_Setup, now what?

I downloaded Blurb_ID_PlugIn_Setup.exe, ran it, it installed. There is now no "Bookwright" program on my Win10 computer, no indication of any integration with Indesign 2021. What now? This is a terrible introduction to Blurb ... Thanks for your help.
IanJaffray

Official comment

Avatar

Hi- This is something that our Customer Support team can help you with. I’ve created a ticket for you and someone will reach out to you soon.

Mutuala M.
Comment actions Permalink

Please sign in to leave a comment.

2 comments

Avatar
0

Hi, I wonder if you could ensure my ratings comment on the great support I received from Brittiney V makes it to where it should go. When I tried to submit the comment and the "Satisfied" rating, there was no indication the comment/rating had been logged, just the same notice that I could add a rating and comment at the top.

Thanks very much, here is my comment:

------------------------

I enjoyed interacting with Blurb's support person, Brittiney, who very knowledgably answered not only all of my questions but provided quite useful information and links that I hadn't thought to ask for but were pertinent to the questions I had originally written in about. I had asked if there were any options for paid-for printing samples and she let me know that although there were not in the way I had asked, she did suggest that I could order a small printed book of the test images I wanted to try and that that would give me the samples I wanted prior to sending in the entire book. I thought her suggestion was innovative and it directly addressed and satisfied my need.
She also offered advice on preparing scanned images for an upcoming project I'll be doing with Blurb, and again it was clear and pertinent to me and my needs.
I think Brittiney is a superb and knowledgeable support person that does a great job interfacing between what your clients need to know and what Blurb needs from them to guarantee a great final result.

------------------------

IanJaffray 0 votes
Comment actions Permalink

Community is not available in this language

Help Center