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Printing Issues + No response

16 of the 20 books I ordered have printing issues in them. I opened a ticket 1 month ago, eventually I have been referred to the 'right team' on the 20th of April and I'm still waiting... what is going on please REFUND me the $$$$ it cost to buy these.
Yasmin Mund

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Hi Yasmin, 

I was able to locate your support request and see that you were helped by our Customer Support team. If you have any further questions, please feel free to update your support request.

Mutuala M.
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