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Alignment of cover and images.

I have just received my proof copy and the cover and pages are not aligned correctly. There is a white line at the top of pages and the white of the spine is on the edge of the front cover and the cover is positioned lower giving a white line at top and missing bottom of image. I am planning on selling it as print on demand and do not what my customers to receive the book like this. Is this a printing error or will all books ordered come like this?
KHHT

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Hi, 

I am sorry to hear your proof copy did not print as expected. This is something that our Customer Support team can help you with. I’ve created a ticket for you and someone will reach out to you soon.

Mutuala M.
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