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Printing errors

It's been nearly a month since I first contacted customer service about printing errors in my order. Christmas has come and gone, but I still don't have a resolution. I understand your customer service department is behind, but this is getting to be ridiculous.
jdnewberry

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Hi, 

I am sorry your book had printing errors and for the delay in getting back to you.

I was able to locate your support request and see that you were helped by our Customer Support team. If you have any further questions, please feel free to update your support request.

Mutuala M.
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