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Indesign Plug in template size is wrong

I'm using the Indesign Plug-in for a book I'm designing. It's 10x 8 landscape. This is the size I chose when setting up the template. But the document is actually 9.5 x8. This doesn't seem right to me. I can go in and change the size in document setups but this makes me nervous. Also the cover size seems to narrow as well.

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We are currently receiving a higher than normal volume of requests, so we greatly appreciate your patience while we handle them. We have received your requests and one of our agents will get back to you as soon as possible to handle this for you.

Mutuala M.
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