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No Contact Regarding Damaged Book!

I received an order (8082294), that had print bleeding and printing marks on almost every page. I opened a support request (1287098) and uploaded photos as examples. Now my support request says "solved", however, I NEVER received ANY communication from Blurb on what they're doing about the misprinted book.
salomephoto

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Hi,

I am sorry your book is damaged. I was able to locate your support request and see that you were helped by our Customer Support team. If you have any further questions, please feel free to update your support request.

Mutuala M.
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