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Box outline on Scanned Pictures

I am using Word and I have inserted some scanned pictures. I use picture format to rotate some scans to correct orientation. I save to PDF as per the recommendations. When I do the Book Preview on your website those pictures have a box outline around them. They are not visible in Word or Adobe Reader. Will these outlines print in the book? How do I get rid of these outlines? I cannot proceed to print unless I find a way to correct this.
Laverne Krahenbil

Official comment


Hi Laverne, 

I can see that you have already opened a ticket with our Customer service Team. Someone from that team will get back to you as soon as possible.

Mutuala M.
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