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HEIC Photos will NOT upload to BookWright

Help! My Iphone 11 is taking HEIC pictures, and they will not upload into BookWright. Please help so I can continue to make my family picture albums with your amazing books.
Rachel Kahler

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Hello Rachel, 

I am sorry your pictures will not upload into BookWright. This is something that our Customer Support team can help you with. I’ve created a ticket for you and someone will reach out to you soon.
Mutuala M.
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