Is customer support closed?

I have made several requests to customer support with no response. I am sitting here waiting for an answer so I can order my books. Is anyone getting answers or am I just wasting my time and delaying my book?

llandy August 21, 2020 13:41

Official comment

Hi,

I was able to locate your support request and see that you were helped by our Customer Support team. I apologise for the delay in getting back to you. If you have any further questions, please feel free to update your support request.

Mutuala M. August 28, 2020 13:46

Please sign in to leave a comment.

3 comments

I also have been waiting awhile to hear back. Several projects are ready to go but need to have an issue in printing resolved first. #1268061

Mark Mitchell September 18, 2020 19:49 0 votes

I have a similar question. I received an incorrect order and notified Blurb immediately. Request #1269938. I have not ever received a reply except for the automated one. It's now past the 14 day return policy and I'm still waiting on a corrected book and advice on what to do with this one.

msceline October 01, 2020 20:50 0 votes

Community is not available in this language

Help Center