We're sorry to hear that! We created a support ticket for you and one of our agents will contact you via email shortly to see how we can help.
I've used BookSmart and BookWright and both make it far too difficult to use a wrapped cover. Your loss, I'll use another company from now on.
Also, discounts / sales are great, but not if every single discount is for Photo-books only. Have a special on something else for a change, yeah? I unsubscribed because I was sick of seeing discounts for Photo-books.
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