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an internal error

When I'm trying to download the final book from indesign iy say an internal error try later...anyone had this problem?

 

blanka80

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Yes yes I had this problem!!! I waited few days and the same message popped up. At the end I uploaded pdf..I found some sort of tutorial how to do it in discussion forum.I cant remember where exactly. It was quite tricky to find.I can have a look once I get home...Im very happy with the book and the result is ACE but this problem has not been easily solved. (from my memory lots of people have had the same problems).

blanka80 0 votes
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I sent in my files and tech support said it was a permission error on my pc. firewall or security program that would be creating the internal error.I used my macbook pro and had no issues. 

joeyhays 0 votes
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I had this same error as well. I got this error when I was on my work VPN, as I think the firewall limits the login functionality. Once I logged in at home, when I was connected to a different network, I had no problems logging in and uploading the final book. 

roseemartin 0 votes

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