I am having a similar problem.
I actually made a personnal book 15x23cm thanks to Indesign and the plugin Blurb Creator.
After built my book, i used the plugin to donwload the pages and cover, but when I click on the link "Download", nothing happend.
Now i've tried to download the all PDF of my book with the gabarits on the site, but the test to check the PDF takes few hours, few day indeed. I've tried to donwload my PDF 3 times.
I really don't know where the problem is.
Hope someone could help me.
Thx u too much.
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Me too ... :-)
Did you find the solution ?