COVID-19: Updates and Information

  • Updated

Blurb is currently open and producing orders. The updates below apply to all regions unless otherwise stated.

The outbreak of COVID-19 has changed everything about the way we live and work. Our thoughts are with all those affected by the Novel Coronavirus (COVID-19) and we hope that you and your family are safe and well. 

At times like these, we know that access to up-to-date information is crucial. Any updates about the impact of COVID-19 on the production and/or delivery of Blurb products will be posted to this page, so please check back regularly to stay informed.

As always, if you have any questions or concerns, please don’t hesitate to get in touch with our Customer Support team via the Help Center. We appreciate your patience while we’re experiencing a high volume of requests and longer response times. You can also follow us on Facebook, Instagram, and Twitter for further updates, to ask questions, and to stay connected with your global Blurb community.


Your Orders
Our Staff, Printers, and Couriers
Supporting Your Creativity


Your Orders

So far, there has been minimal disruption to our supply chains. However, as the situation remains changeable, we recommend that you continue to check back here for any new updates. 

We are currently seeing some delays in expected delivery times. Current delivery dates are not guaranteed by our shipping partners and we are not issuing refunds for missed delivery dates. If you need your order delivered by a specific date, we recommend choosing the fastest shipping method available to allow for potential delays.

Once you receive confirmation that your order has shipped, please check directly with UPS or FedEX for the most up to date information on deliveries in your local area.


Our Staff, Printers, and Couriers

In these uncertain times, we believe it is more important than ever to act in the best interests of our customers, communities, and employees. To this end, we are actively monitoring and reacting to the situation, with our key priority being the safety and wellbeing of our dedicated staff. All Blurb employees are working from home and we are further encouraging everyone to follow the recommended guidelines provided by the World Health Organization and the Centers for Disease Control and Prevention.

All Blurb printers and couriers are following the guidance of global health experts at the World Health Organization and the Centers for Disease Control and Prevention on preventing the spread of the virus. They are taking the following precautions:

  • Gloves and sanitizers, including surface cleaners are available throughout all printing facilities and all work stations are being regularly cleaned down by operators
  • All staff are required to wash their hands before starting work and throughout their shift. Supervisors are monitoring each work station to ensure adherence to strict sanitizing procedures
  • A strict policy is in place to ensure that no employees are allowed to work if they show signs of being unwell

For more information about the precautions being taken by your couriers, please check directly with FedEx and UPS.


Supporting Your Creativity

We know that with so much changing in our day-to-day lives, many people are spending more time on creative projects. And we’re here to help.

Our blog is packed with ideas, handy how-to guides and inspiring interviews with authors, artists, illustrators, and photographers from all over the world. All of our book-making tools, and self-help resources are available online 24/7, so you can continue to make and print beautiful Photo Books, Notebooks, and more. 

We love to celebrate the wonderful work of our creative community, and at the moment that feels more important than ever. Share your projects with us on Instagram, Twitter, and Facebook.

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