I have a similar problem. Previously I have used Booksmart very successfully and this my first book using Bookwright. I suspect there is a memory issue but not sure how to get round it
Bookwright crashes everytime I open my book
I've been working away designing a trade book in bookwright, photographs and text on 17 of the 24 pages, and now whenever I try to open it it shows it has fully loaded and then bookwright crashes/closes as soon as I try to click on anything!
I have tried deleting and reinstalling the software with the same result. Any suggestions to fix this extremely frustrating software issue?
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Same here. Bookwright is crashing and can't seem to render a PDF. I was able to get one at the beginning of August, but nothing since then, when they did something to the software.
BookWright keeps crashing every time I open my photo book project. I am almost complete my 160 page Wedding Album. Can this program be fixed? Is there any way I can transfer this project to another program without loosing all the work I put into this already?
After I have worked on my book and saved it, the next time I open the software and open my book I get a popup saying my book crashed when working on it and that I can open the last saved version. I can then continue working on it. I have contacted customer support who gave me the ticket number: #600335 and have also now elevated my problem to a technical adviser. This has put me well behind schedule now as I had hoped to complete my book in 4 weeks for publishing to Amazon UK. I do hope they get this sorted soon for everyone's sake. I have 16 gig of ram, 1TB hard drive, and a 6 core processor. So this should be more than enough for this software surely.
Same here. I worked on a photo book for over a year. I uploaded it yesterday to post it on the website. Today I wanted to work on another project I had going in booksmart but now cannot even open the software
What is going on?