Submit a request
Check your existing requests
Downloading and Installing BookSmart
What's new in Blurb BookSmart?
What are BookSmart’s system requirements?
Uploading and ordering a book from BookSmart
Back up, move, or share your BookSmart books
How do I create a Blog Book?
I can't find my existing BookSmart book project. Where is it?
BookSmart won't get started
BookSmart crashes - Common problems and solutions
Working with Images
What kind of images will work in BookSmart?
Can I order different cover types from one book design in BookSmart?
How do I use iPhoto pictures with BookSmart?
Working with Text
BookSmart's flowing text containers
What is the best way to add and edit text?
Can I set a default font in my book in BookSmart?
Design & Layout
BookSmart's trim guides
Special considerations and potential pitfalls of the two-page photo spreads
Page numbers in BookSmart
What are the image requirements and restrictions in Bookify?
How do I delete photos from my Bookify photostream?
How do I use Bookify's print guides?
What do the little yellow warning icons in Bookify mean?
PDF to Book/InDesign Plug-in
InDesign to Blurb PDF Best Practices
What's the limit for PDF to Book file size?
What mix of CMYK should I use for a rich black when using the PDF to Book workflow?
Uploaded PDF stuck in Preflight
Incorrect PDF measurements
Lightroom Book Module
Soft proofing and ICC Profiles in Lightroom
Photos with Transparency in Lightroom
Orders & Shipping
Shipping Price & General Information
Where's my order? How do I track my order?
How do I ship copies of my book to multiple recipients at different addresses?
General Order Information
Order turnaround time
Cancel or change an existing order
My book arrived with a quality issue. What is your return policy?
Placing an Order
Gift cards and promo codes
Why can't I order trade and pocket books with other book sizes?
Faster production time?
Sharing & Selling
Can I get the contact information for those who purchase my books?
Is my content secure and/or private?
Sharing Your Finished Book
Set Your Price Program
When and how do I get paid?
How do I set the price of my book and sell it in the bookstore?
What’s this about a small processing fee for Set Your Price?
About Blurb Books
How do I add or remove pages from my book?
How are pages counted in a Blurb book?
Blurb contact information
Affiliate Program Information
How often do I get paid by ShareASale?
Can I use Blurb graphics and content from the Blurb website?
How do I use the Affiliate Bookshow Widget?
What is BlurbNation?
How to check the status of your Support request
My book was removed from Blurb.com. What happened?
What exactly are you doing to protect my account information?
How do I change my username?
Deleting your account or Unsubscribing from emails
How to create a user name for your Blurb account
"Will my books be deleted?" (Blurb's archiving policy)
How do I delete my book project from Blurb's site?
Book Privacy Settings: Public and Private Options
Ordering and downloading a PDF of your book
How do I view my Instant PDF in a two-page spread like a book?
Can I make an Android, Nook, or Kindle compatible book?
Making an ebook from your existing book
Converting audio and video into the proper formats for ebook
How to sell and add profit to your ebook on Blurb.com or the Apple iBookstore
Apple iBookstore Rejection Reasons
Removing or changing an ebook in the iBookstore
how do I allow my family to contribute to my book
iPhoto Grayed out
How do I import photos from a Lightroom 5 catalog into BookSmart?
Product and Service Updates
Update to Standard Portrait book size
Update to Facebook Book Commenting
Update to BookSmart 3.4 ready to download
Book Making (print and ebook)
Can I update a book once it's uploaded to the website, without creating a new project?
What is the recommended maximum number of pages using premium paper?
unable to delete a photo on the back cover of my hardcover image wrap book
Selling and Marketing
Why doesn't my e-book version show up in my bookstore?
Once again I have to ask how to set the price on my latest book. Blurb does a great job except for this. I just keep going round and round and never finfing the place to do it on line. Please help and please talk to me like I'm an idiot. Walk me through i
How do I sign up for your newsletter
Printed Books and Materials
Some useful information on spine widths
How do I pay to get by book printed
Suggestions and Feature Requests
Allow dust jackets for image wrap books
Square format between 7x7" and 12x12"
Support Ticket System